Terms & Conditions – Mad Hunk

Welcome to Mad Hunk! By accessing and using madhunk.com, you agree to be bound by the following Terms & Conditions (“Terms of Service”). These Terms govern your use of our website and services. We encourage you to review them periodically, as they may be updated from time to time.

1. Introduction

The domain madhunk.com is owned and operated by Royal Spotlight Gifts Trading LLC, a company based in Dubai, United Arab Emirates (UAE).

2. Services

Mad Hunk is an online retailer of apparel and lifestyle products, offering trendy and high-quality items at competitive prices. Customers can browse, select, and purchase products through our website. Upon placing an order, madhunk.com will process the order, arrange for shipment, and be entitled to receive payment for the service.

3. Third-Party Websites & Content

We may provide links for sharing our content on third-party websites. These links are for convenience only, and Mad Hunk is not responsible for the content, policies, or practices of any third-party website. Similarly, any comments or content posted by users on our social media pages are their own opinions, and we do not take responsibility for such content.

4. Privacy

We value your privacy and are committed to protecting your personal data. Our Privacy Policy, which is incorporated into these Terms of Service, explains how we collect, use, and store your information. By using this website, you agree to our Privacy Policy and confirm that the data you provide is accurate and up-to-date.

5. Product Accuracy

  • Product images displayed on madhunk.com are for illustrative purposes only.
  • The actual color of products may slightly vary due to screen resolution differences.
  • All sizes and measurements are approximate but are as accurate as possible.
  • Customers should refer to the Size Guide before placing an order to avoid sizing issues.

6. Customization

  • Custom-made products cannot be exchanged or refunded unless they are defective or incorrect due to our mistake.
  • Colors of custom-made items may slightly differ due to display settings.

7. Pricing

  • We strive to ensure that product prices are accurate. However, errors may occur.
  • If we identify an incorrect price after you place an order, we will inform you and provide the option to proceed at the correct price or cancel the order with a full refund.
  • Prices may change without notice, but this will not affect confirmed and dispatched orders.
  • Prices listed on madhunk.com are exclusive to the website and may differ from other selling channels.
  • All prices are in AED and include VAT where applicable.

8. Payment

  • We accept online payments via secure payment gateways.
  • If you choose Cash on Delivery (COD), a COD charge of AED 10 per product will be applied. For example, if your order consists of three products, the total COD charge will be AED 30 (AED 10 per product).
  • Orders will not be processed until a successful payment confirmation is received.

9. Delivery

  • Estimated delivery time: 4-5 business days (subject to delays due to unforeseen circumstances such as public holidays, extreme weather, or logistical issues).
  • You will receive an email confirmation with your order summary and estimated delivery timeline.
  • We will notify you via email or SMS in case of delivery delays.
  • Mad Hunk will not be liable for any inconvenience caused by late deliveries.

10. Returns & Refunds

  • Returns are only accepted if the product is defective, damaged, or incorrect.
  • No returns or refunds for products due to sizing issues. Please check the Size Guide before ordering.
  • Return requests must be submitted within 24 hours of receiving the product.
  • For more details, please visit our Return Policy page.

11. Intellectual Property Rights

All content on madhunk.com, including images, designs, text, and trademarks, is the exclusive property of Mad Hunk and may not be used, copied, or reproduced without our prior written permission.

12. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates (UAE). Any disputes shall be subject to the exclusive jurisdiction of the courts in Dubai, UAE.

13. Indemnification

You agree to indemnify, defend, and hold harmless Mad Hunk, its employees, directors, agents, and affiliates from any claims, liabilities, damages, or legal fees arising from:

  • Your use of the website.
  • Your breach of these Terms.
  • Any infringement of intellectual property rights.

14. Violation & Termination

Mad Hunk reserves the right to terminate your access to the website without prior notice if you:

  • Violate these Terms.
  • Misuse the website in any way.
  • Engage in fraudulent activities.

If your access is terminated, you will still be responsible for any pending payments for previously placed orders.

For any questions, comments, or concerns regarding these Terms & Conditions, please contact us at madhunkofficial@gmail.com.

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